How often should I have my chimney cleaned? - In our opinion, if you use your wood appliance over the heating season
it requires cleaning, a minimum of once a year, and sometimes two or three times
depending on how and what you burn
What to do if I have a chimney fire? - If a chimney fire occurs, Put the spark guard in place if you have a open fire, With a burner, Close the draft or air control on the appliance
completely to quench the supply of oxygen., Call
the fire brigade immediately! Get out of the house!, Make sure the chimney is swept and
inspected afterward .
Why wont my fire go properly? There are many reasons why your fire or burner may not be going properly, Check out the following.
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Is your damper fully open?
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Is your firewood green or wet from rain?
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Is your chimney tall enough?
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Is your chimney dirty? (when was the last time it was swept?
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Is your home too air tight? (do you have a fresh air intake coming into the house?)